Trusted Shops extension for Google Chrome Chrome Extension Analysis
E-commerce & Dropshipping UtilitiesChrome extension ID: felcpnemckonbbmnoakbjgjkgokkbaeo
A browser extension that integrates trust signals into Google search results. It alerts users to Trusted Shops certified merchants and utilizes pop-up warnings to flag suspected fraudulent shops.
Overview
Installs
300K+
Rating
★ 4.7
1,386 reviews
Languages
7 locales
Includes Deutsch, English, Nederlands, español...
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
E-commerce & Dropshipping Utilities
Pricing friction
Low review signal
Complaint intensity
Moderate review signal
Listing positioning
The extension positions itself as a safety layer for online shopping. It claims to highlight certified shops with money-back guarantees in search results and provide active warnings against fraudulent websites.
Inferred product pattern
Trust-signal overlay for e-commerce search and browsing.
Review-backed pain points
Users report that pop-up logos cover website content and cannot be closed or moved. Additionally, some users feel the trustmark system is easily manipulated by stores and that the service fails to assist when certified shops do not deliver goods.
Observed feature gaps
Lack of customizable or closable UI elements for overlays; perceived disconnect between trust certification and actual merchant reliability.
- Online shoppers
- Security-conscious consumers
- Verifying store legitimacy during search
- Avoiding fraudulent online shops
- Identifying stores with money-back guarantees
- No high-rating review samples provided for theme extraction.
- UI obstruction by pop-ups
- Ineffectiveness of fraud detection
- Unreliable store ratings
- Poor dispute resolution support
- Refund complaints detected
- Performance complaints detected
- Privacy complaints detected
- While the listing claims the tool is free, some users expressed confusion regarding potential costs or mentioned the existence of a 'premium' account.
Support
Reports of the developer not responding to user reports of non-delivery or fraudulent behavior from listed shops.
Reliability
Complaints that the extension fails to recognize certain shops or provides trust signals to stores that are ultimately unreliable.
Privacy
One user characterized the extension as a 'spy'.
- Free entry with paid features
- No account requirement observed
- Limited free usage observed
Store listing facts
- Screenshots: 1
- Videos: 0
- Languages: 7
- Privacy policy
- Developer contact
- Official website
- Support link
- Version: 7.6.2
- Size: 137KiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
Problem
Alternative
Similar extensions
Jump to related discovery paths:
FAQ
Screenshots
Links
Website: trustedshops.com
Privacy policy: https://www.trustedshops.de/impressum/
Support links: https://help.trustedshops.com/hc/de
