Reclame AQUI Chrome Extension Analysis
E-commerce & Dropshipping UtilitiesChrome extension ID: fhamhppabjaafimidmelnmpfangjdnhj
This browser extension serves as an assistant for Brazilian consumers, displaying the Reclame AQUI reputation score, discount coupons, and fraud warnings for websites during navigation. It aims to increase shopping confidence by providing visibility into merchant reliability and customer service history.
Overview
Installs
300K+
Rating
★ 4.4
570 reviews
Languages
1 locales
Includes português (Brasil)
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
E-commerce & Dropshipping Utilities
Pricing friction
Low review signal
Complaint intensity
Moderate review signal
Listing positioning
Reclame AQUI positions its extension as a consumer safety tool that integrates directly into the shopping journey. It provides real-time alerts on merchant reputation, identifies fraudulent site indicators, and automatically surfaces exclusive coupons and offers.
Inferred product pattern
Consumer-facing trust aggregator and shopping assistant overlay.
Review-backed pain points
Users frequently confuse the utility of the browser extension with the effectiveness of the parent Reclame AQUI platform's dispute resolution services. Technical complaints cite failure to load or lack of synchronization with user profiles.
Observed feature gaps
Reviewers note that the extension does not necessarily force companies to resolve complaints, leading to frustration regarding the platform's overall power in consumer protection.
- Brazilian online shoppers
- E-commerce consumers
- Bargain hunters
- Checking brand reputation before purchase
- Auto-applying discount coupons
- Identifying potentially fraudulent e-commerce websites
- Monitoring complaint status
- Enhanced purchase confidence
- Ease of identifying untrustworthy companies
- Utility in avoiding bad shopping experiences
- Perceived lack of efficacy in resolving actual company disputes
- Technical installation issues on specific browsers like Brave
- Complex UI/UX
- System not recognizing extension installation
- Performance complaints detected
- None; the extension is positioned as a free consumer tool.
Support
Users express frustration that the service does not facilitate effective resolution of disputes with vendors, though this reflects the parent platform's model rather than just the extension.
Reliability
Some reports of the extension failing to load, not being recognized by user profiles, or incompatibility with specific browsers like Brave.
Privacy
None noted.
- Free usage observed
- No account requirement observed
- Free plan or free usage claimed
Store listing facts
- Screenshots: 4
- Videos: 0
- Languages: 1
- Privacy policy
- Developer contact
- Version: 2.55.0
- Size: 4.18MiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
Problem
Alternative
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Jump to related discovery paths:
FAQ
Screenshots
Links
Privacy policy: https://www.reclameaqui.com.br/politica-de-privacidade/