iGraal Chrome Extension Analysis
E-commerce & Dropshipping UtilitiesStore listing title: iGraal | Shopping with Savings
Chrome extension ID: kmhkepipobnjllejbafajoemahjejdcm
A shopping extension designed to provide users with cashback and automated coupon testing. It monitors partner websites to alert users of discounts and facilitate savings during the checkout process.
Overview
Installs
400K+
Rating
★ 4.5
1,906 reviews
Languages
5 locales
Includes Deutsch, English, español, français...
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
E-commerce & Dropshipping Utilities
Pricing friction
Low review signal
Complaint intensity
High review signal
Listing positioning
iGraal positions itself as a personal shopping assistant that automatically identifies and applies the best available coupons. It emphasizes helping users never miss cashback opportunities at partner stores.
Inferred product pattern
A cashback and coupon automation tool experiencing significant technical and support regressions following recent updates.
Review-backed pain points
Users report significant frustration regarding uncredited cashback, technical bugs preventing purchase tracking, and a total lack of response from customer service.
Observed feature gaps
Users report a mismatch where the extension indicates it is active (green light) but fails to record or track the actual transaction.
- Online shoppers
- Bargain hunters
- Discount seekers
- Automating coupon application
- Earning cashback on purchases
- Finding store discounts
- Review-backed positive themes are not available in the provided sample.
- Missing cashback amounts
- Non-responsive customer support
- Technical failures after updates
- Difficulty withdrawing funds
- Account blocking complaints detected
- Refund complaints detected
- Performance complaints detected
- Not applicable; user frustration stems from the failure to receive promised cashback rather than the cost of the service.
Support
Severe complaints regarding 'ghost' customer support, with users reporting weeks of silence and no resolution to financial claims.
Reliability
High reports of reliability issues, including missing cashback after software updates and failures in purchase tracking.
Privacy
No privacy complaints were observed in the provided review samples.
- Free entry with paid features
- Account required for core usage
- Free plan or free usage claimed
Store listing facts
- Screenshots: 3
- Videos: 0
- Languages: 5
- Privacy policy
- Developer contact
- Official website
- Support link
- Version: 10.1.4
- Size: 3.81MiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
Problem
Alternative
Similar extensions
Jump to related discovery paths:
FAQ
Screenshots
Links
Website: igraal.com
Privacy policy: https://fr.igraal.com/confidentialite
Support links: https://fr.igraal.com/faq/
