Total WebShield Chrome Extension Analysis
Privacy, Security & Ad BlockersStore listing title: Total WebShield: Chrome Antivirus Protection
Chrome extension ID: bobjajapamhdnbnimmaddcceeckkoiff
A security extension for Chrome that blocks access to dangerous websites and provides real-time warnings for suspicious behavior. Additional features include dark web monitoring for exposed passwords and tracking protection to enhance online privacy.
Overview
Installs
100K+
Rating
★ 3.7
508 reviews
Languages
11 locales
Includes Deutsch, English, Nederlands, Türkçe...
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
Privacy, Security & Ad Blockers
Pricing friction
High review signal
Complaint intensity
High review signal
Listing positioning
Positions itself as a cloud-based first line of defense against malware, phishing, and harmful websites. It emphasizes a clean browsing experience by blocking malicious sites and managing intrusive browser notifications.
Inferred product pattern
Security lead-generation extension serving as a funnel for a broader paid antivirus suite (TotalAV).
Review-backed pain points
Users report significant PC performance degradation with high CPU usage, difficulty in cancelling subscriptions or securing refunds, and a frustrating process for installing or removing the software.
Observed feature gaps
Reviews indicate a gap between the software's ability to warn about trojans and the user's ability to remove them with a single click.
- Security-conscious web users
- Individuals concerned about phishing and financial fraud
- Users seeking to eliminate nuisance browser notifications
- Blocking malicious and scam websites
- Monitoring data breaches on the dark web
- Preventing tracking and online stalking
- Managing browser notification subscriptions
No positive theme data.
- High system resource consumption
- Aggressive monetization and pop-ups
- Difficult uninstallation process
- Billing and refund disputes
- Complex installation and login issues
- Payment required for meaningful usage
- Free-tier complaints detected
- Refund complaints detected
- Performance complaints detected
- High friction reported regarding the transition from trial to paid service, including claims of manipulative pop-ups and double-charging.
Support
Users complain about the lack of a contact phone number, unhelpful support requests for screenshots, and failure to resolve account access issues.
Reliability
Reports of the 'Endpoint Protection Service' causing high CPU usage (50-70%) and failure to successfully download the product on mobile devices.
Privacy
While one user labeled the extension as 'adware,' there are no specific detailed reports of data privacy violations in the provided samples.
- Free entry with paid features
- Account required for core usage
- Trial or limited free usage before paid plan
Store listing facts
- Screenshots: 5
- Videos: 0
- Languages: 11
- Privacy policy
- Developer contact
- Official website
- Support link
- Version: 3.3.0
- Size: 15.01MiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
Problem
Alternative
Similar extensions
Jump to related discovery paths:
FAQ
Screenshots
Links
Website: protected.net
Privacy policy: https://www.totalav.com/privacy
Support links: https://my.totalwebshield.com/support
