Keeper® Password Manager & Digital Vault Chrome Extension Analysis
Privacy, Security & Ad BlockersChrome extension ID: bfogiafebfohielmmehodmfbbebbbpei
Keeper is a digital vault extension that provides password generation, credential storage, and autofill capabilities across devices. It uses AES-256 encryption to protect sensitive information, including passwords, passkeys, 2FA codes, and files, while supporting biometric unlock methods.
Overview
Installs
2.0M+
Rating
★ 4.8
8,520 reviews
Languages
18 locales
Includes Deutsch, English (United Kingdom), English (United States), Nederlands...
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
Privacy, Security & Ad Blockers
Pricing friction
Moderate review signal
Complaint intensity
High review signal
Listing positioning
Keeper positions itself as a premium, zero-knowledge, and enterprise-grade cybersecurity solution for credential management. It emphasizes its certifications, such as SOC-2 and FedRAMP, to appeal to both individual users and large organizations needing secure, cross-device data storage.
Inferred product pattern
Enterprise-focused security suite leveraging zero-knowledge encryption as its core value proposition.
Review-backed pain points
Users frequently report difficulty locating cancellation options, citing dark patterns in billing. Others cite performance degradation, sync failures, and bugs that interfere with standard browser behavior like clipboard pasting.
Observed feature gaps
Lack of intuitive search by domain, missing frequently used email suggestions, and inconsistent autofill performance on certain websites.
- Enterprise IT Departments
- Individual Power Users
- Security-conscious Consumers
- Storing Passwords and Passkeys
- Autofilling Login Credentials
- Managing 2FA/TOTP Codes
- Sharing Credentials Securely
- High security perception
- Cross-device sync utility
- Comprehensive record type support
- Difficult cancellation processes
- Aggressive auto-renewal billing
- Sync and connectivity performance drops
- UI/UX friction in autofill
- Payment required for meaningful usage
- Account blocking complaints detected
- Refund complaints detected
- Performance complaints detected
- Users report significant difficulty cancelling subscriptions, claiming they are forced to contact support to disable auto-renewals, with some experiencing refund denials.
Support
Support is described as rigid, with users feeling forced to initiate bank chargebacks to resolve billing/cancellation disputes.
Reliability
Reports of connection drops, extension crashes, and interference with browser functionality (e.g., clipboard pasting) are common.
Privacy
No specific privacy complaints found; zero-knowledge architecture is generally acknowledged in the product listing.
- Subscription model observed
- Account required for core usage
- Trial or limited free usage before paid plan
Store listing facts
- Screenshots: 5
- Videos: 0
- Languages: 18
- Privacy policy
- Developer contact
- Official website
- Support link
- Version: 17.9.0
- Size: 104MiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
Problem
Alternative
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Jump to related discovery paths:
FAQ
Screenshots
Links
Website: keepersecurity.com
Privacy policy: https://keepersecurity.com/privacy
Support links: https://keepersecurity.com/support
