OneLogin for Google Chrome Chrome Extension Analysis

Listing positioning

This Chrome extension positions itself as a key component of OneLogin's cloud-based single sign-on (SSO) and identity management solution. It aims to provide seamless access to cloud applications, emphasizing ease of setup and integration with popular business tools.

Inferred product pattern

This extension is a browser-side client for a cloud-based identity and access management service. It aims to streamline user logins to various web applications by managing credentials and providing single sign-on capabilities.

Review-backed pain points

Users report significant issues with script errors, functionality failures (breaking YouTube, not loading passwords), and a complicated user experience. There are also complaints about the inability to customize key bindings and the extension still requiring secondary authentication steps. Some users also express concern about privacy due to tracking.

Observed feature gaps

Lack of configurable key bindings is a recurring complaint. Users expected the extension to eliminate the need for secondary authentication codes from a phone app, which it does not consistently provide. The extension appears to have regressions in functionality and reliability with recent updates.

Support

No specific support complaints found, but the developer's perceived inaction on reported bugs (like key binding configuration since 2016) suggests potential issues with responsiveness.

Reliability

Multiple reviews indicate significant reliability issues, including script errors, breaking other websites (like YouTube), failure to load passwords, and recurring 'internal server errors' that necessitate reinstallation.

Privacy

One reviewer explicitly states that the extension tracks search history and visited websites, raising privacy concerns.