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Avaya Click To Dial icon

Avaya Click To Dial Chrome Extension Analysis

Automation & Workflow Efficiency

Chrome extension ID: jpagimdcgihkhdkhoplpkhdjbpaflhec

Avaya Click To Dial is a Chrome extension designed to enable click-to-dial functionality. It allows users to highlight phone numbers on web pages and initiate calls directly through the Avaya One-X Agent application, respecting existing agent preferences.

Developer:Avaya
Version:1.9
Size:30.04KiB
Last updated:
View developer profile
External:Chrome Web Store

Overview

Installs

75

Rating

★ —

0 reviews

Languages

1 locales

Includes English

Market analysis

Review-backed positioning, friction, and market signals for this Chrome extension.

No review samples found

Macro category

Automation & Workflow Efficiency

Pricing friction

Low review signal

Complaint intensity

Low review signal

Listing & review signals
Observed signals from store listing text and review samples.

Listing positioning

This extension is positioned as a tool for Avaya One-X Agent users to facilitate click-to-dial functionality from web pages. It aims to streamline call initiation by integrating with the Avaya application.

Inferred product pattern

A browser extension that acts as a bridge between web content and a specific desktop application to automate a user action.

Review-backed pain points

No review-backed pain points are available as there are no reviews for this extension.

Observed feature gaps

No observed feature gaps are available as there are no reviews for this extension.

Tags
Click To DialAvaya AgentBusiness Tools
Target users

- Avaya One-X Agent users

- Customer service representatives

- Sales professionals

Primary use cases

- Initiating calls from web pages

- Streamlining communication workflows

- Integrating web browsing with Avaya phone system

Positive themes

No positive theme data.

Negative themes

No negative theme data.

Observed friction

- The listing does not indicate any payment friction, suggesting it is free to use.

Evidence boundary: This analysis is based solely on the Chrome Web Store listing data, as no user reviews were found. The absence of user reviews means there is no direct feedback on user experience, performance, or potential issues. Therefore, review-backed insights such as sentiment, pain points, and feature gaps are not available.
Complaint summaries
Review-backed complaint signals grouped by operational area.

Support

No support or account-related complaints are available as there are no reviews for this extension.

Reliability

No reliability or performance complaints are available as there are no reviews for this extension.

Privacy

No privacy or security complaints are available as there are no reviews for this extension.

Access & pricing

- No clear monetization signal

- No clear access signal

- Free plan or free usage claimed

Store listing facts

Listing assets

- Screenshots: 1

- Videos: 0

- Languages: 1

Trust signals

- Privacy policy

- Developer contact

- Support link

Store metadata

- Version: 1.9

- Size: 30.04KiB

- Last updated:

Store description excerpt
Short excerpt from the public Chrome Web Store listing; full copy is available on the official store page.
This extension is for Avaya One-X Agent application. The purpose of this extension is to allow a client to make a call using one-X Agent. This extension can be used to enable click to dial functionality in 3rd party application. The way this API works is that it makes the call the way one would make a call using the one-X Agent UI itself. Any Agent Preferences settings with regards to prompting a dialog to confirm (or correct) the phone number before dialing or auto-holding an existing call will be respected (preserved). Any errors in making the call will be reported via the one-X Agent UI.

Listing SEO keywords

Search intent keywords
Keyword signals for evaluating how users may discover, compare, or search for this extension category.

Core discovery

Avaya Click To DialAvaya One-X Agent extensionClick to call Chrome extensionDial phone numbers from web

Comparison

Avaya dialer integrationWeb to Avaya calling

Problem

Manual dialingInefficient call setup

Alternative

Avaya Softphone integration

Similar extensions

Jump to related discovery paths:

More in workflowMore from this developer

FAQ

What is Avaya Click To Dial mainly used for?
Avaya Click To Dial is a Chrome extension designed to enable click-to-dial functionality. It allows users to highlight phone numbers on web pages and initiate calls directly through the Avaya One-X Agent application, respecting existing agent preferences.
What market signals stand out?
Early or small audience with limited review base. Last known update: 09/17/2025.
What should builders compare before entering this space?
Compare install concentration, rating quality, update recency, screenshots, developer portfolio, listing claims, and review-backed friction signals.
Is this page review-backed?
No review samples found. This page combines store metadata with selected review signals, while raw store metrics remain visible for comparison.

Screenshots

Avaya Click To Dial screenshot

Links

Privacy policy: https://www.avaya.com/en/privacy/policy/

Support links: https://support.avaya.com

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