Banrisul Internet Banking Chrome Extension Analysis
Privacy, Security & Ad BlockersChrome extension ID: mgapcljibnhkigclmbmdhgehflhljbdd
A security utility extension that enables the integration of physical chip cards and card readers with the Google Chrome browser for authenticated banking access. It serves as a bridge between the user's hardware security tokens and the bank's web portal.
Overview
Installs
300K+
Rating
★ 2.1
911 reviews
Languages
1 locales
Includes português (Brasil)
Market analysis
Review-backed positioning, friction, and market signals for this Chrome extension.
Macro category
Privacy, Security & Ad Blockers
Pricing friction
Low review signal
Complaint intensity
High review signal
Listing positioning
The store listing positions the extension as a mandatory technical requirement for customers using chip cards and card readers to access Banrisul Internet Banking. It notes that the extension is part of a broader software package requiring additional installations from the bank's website.
Inferred product pattern
Bank-mandated security middleware for hardware authentication.
Review-backed pain points
Users report a frustrating loop where the extension is required to activate the account, but the extension itself fails to function. There are significant complaints regarding the complexity of the installation process and the inability of support staff to provide working solutions.
Observed feature gaps
Lack of a streamlined installation flow, absence of effective self-service troubleshooting, and poor integration with current browser versions leading to Java errors and crashes.
- Banrisul bank account holders
- Users of chip-based security cards
- Corporate banking users requiring hardware authentication
- Authenticating online banking sessions via chip card
- Performing secure financial transactions using a card reader
- Meeting mandatory security requirements for Banrisul web access
No positive theme data.
- Installation failure and loops
- Poor technical support responsiveness
- System instability and browser freezing
- Outdated user interface and experience
- Hardware incompatibility
- Performance complaints detected
- No pricing friction observed as the tool is a free utility provided by the bank.
Support
Users describe support via chat and phone as ineffective, citing long wait times and repetitive, unhelpful instructions.
Reliability
High frequency of reports regarding the extension not working, causing the computer to freeze, or failing to recognize the chip card reader.
Privacy
No specific privacy or security breach complaints observed in the samples.
- Free usage observed
- Account required for core usage
- Free plan or free usage claimed
Store listing facts
- Screenshots: 1
- Videos: 0
- Languages: 1
- Developer contact
- Version: 1.0.25
- Size: 7.3KiB
- Last updated:
Listing SEO keywords
Core discovery
Comparison
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